Jan 22 2009

Adobe CS3 Updates Failing on a Mac – Solution

Published by at 3:58 pm under Computing

I’ve had Adobe CS3 installed on my Mac for a while now with automatic updates switched on, however whenever it tried to run it failed with no usefull error message. I finally switched one of the preferences so that it downloaded the dmg first and then got a sensible error message.

The issue I had was with file permissions in <User Folder>/Library/Application Support/Adobe/Update5/Install. Adobe update needs to have permissions to write to the folders in this directory to update the relevant applications and it my case it didn’t (not sure if this is related to me having File Vault turned on).

The solution was to right click and ‘get info’ for each of the folders and change the permissions to allow anyone to read / write to the folder. If you’re worried about this you can change this back once the update is complete but I don’t see it as a problem.

Once I’d done that all the updates worked perfectly and my copy of CS3 is now completly up to date.

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